Booking information

Look forward to your winter holiday and enjoy planning security with your booking.

Due to Covid-19, we have amended the cancellation terms for winter 2021/22.*

• Furthermore, a free cancellation or rebooking is possible until the arrival day unter the following conditions: *Your home-country is classified as a high-risk area and a quartantine is required upon arrival, which cannot be circumvented by full immunization *In the case of an upright travel warning/classification as a virus variant area for Austria/Tyrol/Serfaus-Fiss-Ladis region and the associated quarantine obligations on the return journey, which cannot be circumvented by the satus vaccinated, recovered or tested *Border closures *Official closure of accommodation facilities *Official closure of cable cars and service businesses
• Free cancellation is possible up to 14 days before arrival. After this free cancellation period expires, the Austrian General Terms and Conditions for the Hotel Industry (AGBH 2006) apply. (Free cancellation is only possible in connection with the Covid-19 pandemic.)
• For cancellations up to 7 days before travel, 70% of the reservation total is due.
• For cancellations up to 1 day before travel, 90% of the reservation total is due.
• For cancellations on the day of arrival, 100% of the reservation total is due.

*This applies until revoked.

Current Covid info from the region

General notes:

The non-binding offer is subject to the availability of the apartment that was offered at the time of acceptance.

Austrian Hotel Regulations: (German - English)
Landeck is the place of jurisdiction.
The place of performance is the place where the accommodation is located.

• hand sanitiser dispensers at the entrances and in the apartments
• regular airing of communal areas
• disinfection of frequently touched objects and surfaces (light switches, doorhandles, handrail in the stairway, ....)
• wear a face mask during check-in and check-out
• keep a minimum distance
• cough and sneeze into your elbow or tissue
• wash and sanitise hands several times a day

Unfortunately, we cannot shake your hand or give you a hug – but we will welcome you with a warm smile!

• CHECK IN:        15:00 
• CHECK OUT:     09:00
• If you are arriving after 18:00, please let us know in advance.

When making a booking, we request a deposit of approx. 30 % of the invoice amount by means of an EU standard bank transfer.

Upon receipt of the deposit, the apartment is reserved for you and the booking is binding.

The invoice balance shall be paid in cash or in advance by bank transfer.

The prices are per day and apartment, including VAT and the Schimpfösslhof included services. The visitor's tax of € 2.60 will be charged separately from the age of 15, as will the final cleaning.

BANK ACCOUNT:

Volksbank Tirol, A-6533 Fiss under Josef or Christine Schimpfössl.
For EU standard transfers, please state the following:
IBAN no. (encrypted account no.)  AT86 4239 0001 0000 0436 and BIC (sort code) VBOEATWWINN

Should something come up, despite all the holiday fun, it's good to be prepared! To avoid costs and hassle in the event of cancellation or early departure, but also for more security on your Austrian holiday, we recommend you take out the inexpensive Hotel Cancellation Plus (incl. helicopter rescue) or the even more comprehensive Hotel Cancellation Premium insurance (incl. accident package).

As a special service, we are happy to take out the cancellation insurance for you. Please let us know your preferred option and provide us with the names and dates of birth of all persons to be insured when taking out the insurance.

It is also possible to conveniently get insurance cover online.

Cancellation terms:

The cancellation terms of the Austrian Hotel Contract Conditions (ÖHVB) apply.

• up to 3 months before arrival free-of-charge
• 3-1 month before arrival: 40% of the total
• 1 month - 1 week before arrival: 70% of the total
• 1 week before arrival: 90% of the total
•  Cancellation on day of arrival: 100% of the total

With cancellations up to 12 weeks before the start of the holiday, your deposit is returned.

General notes:

The non-binding offer is subject to the availability of the apartment that was offered at the time of acceptance.

Austrian Hotel Regulations: (German - English)
Landeck is the place of jurisdiction.
The place of performance is the place where the accommodation is located.